Privacy policy.

1. Information We Collect

When you contact ZenXFit, book a tour, enquire about a membership, join the club, or interact with us online, we may collect your name, phone number, email address, preferred visit time, fitness goals, membership interest, payment details, and information you choose to share with our team.

We may also collect basic website usage information such as pages visited, device type, browser type, and referral source to understand how people use our website.

2. How We Use Your Information

We use your information to respond to enquiries, schedule club tours, manage memberships, provide personal training or recovery services, send service updates, improve our website and club experience, and communicate offers or updates that may be relevant to you.

We do not sell your personal information.

3. WhatsApp, Calls, And Instagram

If you contact us through WhatsApp, phone, Instagram, or any other third-party platform, your use of that platform is also governed by its own privacy policy and terms.

By submitting a tour request or contacting us, you agree that ZenXFit may contact you about your enquiry using the details you provide.

4. Payments And Membership Records

Payment information may be processed by banks, payment gateways, or other service providers. ZenXFit may keep transaction, invoice, membership, attendance, and service records as required for operations, accounting, compliance, and customer support.

5. Data Sharing

We may share information with trusted service providers who help us operate our business, including payment processors, communication tools, analytics providers, booking systems, and professional advisors.

We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, and property of ZenXFit, our members, staff, or others.

6. Data Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or alteration. However, no online or offline system is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You can ask us to update, correct, or delete your personal information where applicable. You can also ask us to stop sending promotional messages.

For requests, contact us using the details below.

8. Updates To This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.